Payment Policy

Thank you for choosing Spirk Scooter. Please read this Payment Policy carefully before placing an order. By completing a purchase on https://spirkscooter.com/, you acknowledge and agree to the terms outlined below.

1. Accepted Payment Methods

We accept secure payments through the following methods:

Major credit and debit cards (Visa, Mastercard, American Express, Discover)
PayPal
Shop Pay
Google Pay
Apple Pay
Other payment methods displayed at checkout

All payments are processed through secure third-party payment providers. We do not store your complete credit or debit card information on our servers.

2. Payment Authorization

When you place an order, your payment method will be authorized and charged immediately after your order is successfully submitted.

If payment authorization fails, your order will not be processed until a valid payment method is provided.

3. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing:

Your order number
Order summary
Billing information
Shipping address
Estimated processing information

Receiving an order confirmation does not guarantee shipment. Orders remain subject to verification and acceptance.

4. Order Verification

To protect our customers against fraud, we reserve the right to verify payment information before processing an order.

Verification may include:

Address verification (AVS)
Card security code (CVV) verification
Identity confirmation
Additional documentation for high-value purchases

Failure to provide requested verification may result in order cancellation and a full refund.

5. Pricing

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without prior notice.

The price charged for your order will be the price displayed at the time your order is placed.

6. Taxes

Applicable sales tax will be calculated during checkout based on your shipping address and local tax regulations.

Customers are responsible for any applicable taxes, duties, or government fees required by law.

7. Billing Information

Customers are responsible for providing accurate and complete billing information.

Incorrect billing details may result in:

Payment failure
Processing delays
Order cancellation

8. Failed or Declined Payments

A payment may be declined for reasons including:

Insufficient funds
Incorrect billing information
Card expiration
Bank security restrictions
Payment provider errors

If your payment is declined, please contact your bank or payment provider before attempting another purchase.

9. Payment Security

We use industry-standard encryption and secure payment gateways to protect your payment information during transmission.

While we employ commercially reasonable security measures, no online payment system can guarantee absolute security.

10. Promotional Discounts

Promotional codes and discounts:

Must be applied during checkout.
Cannot be applied after an order has been placed.
Cannot be exchanged for cash.
May not be combined with other promotions unless expressly stated.
May expire without prior notice.

We reserve the right to refuse or cancel promotional discounts used in violation of their terms.

11. Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times depend on your payment provider or financial institution and generally take 5–10 Business Days after the refund has been approved.

Please refer to our Return & Refund Policy for complete refund eligibility and conditions.

12. Chargebacks

If you experience any issue with your order, please contact us before initiating a chargeback with your bank or credit card issuer.

Filing a chargeback without first contacting us may delay resolution while the payment dispute is investigated.

We reserve the right to provide supporting documentation to the payment processor regarding disputed transactions.

13. Fraud Prevention

We reserve the right to refuse, cancel, or limit any order that appears to be fraudulent, unauthorized, or in violation of applicable laws or our policies.

Orders suspected of fraud may be placed on hold pending additional verification.